Followup to an earlier post about how to define quality - I actually heard another definition a few days ago which claimed that "Quality is when customer expectations are satisified".
I dare you: Can you argue against that definition and point out the weaknesses in the above statement?
This blog contains reflections and thoughts on my work as a software engineer
tirsdag den 19. august 2008
Definition of quality - part #2
Indsendt af Kristian Erbou
Etiketter: customer expectations, definition of software quality
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